Seed Academy
Verbal Telephonic Communication
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Course sections

Section 1
1
Making an outgoing telephone call- what one must remember and practice
2
Receiving a telephone call-rules and protocols
3
Etiquettes that can be ‘felt’ by the person on the other side of the telephone call

Receiving a telephone call-rules and protocols

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Making an outgoing telephone call- what one must remember and practice
Completed
Etiquettes that can be ‘felt’ by the person on the other side of the telephone call