Course dates will be announced soon.
Sign-Up to our mailer list to get informed as soon as we go live
We avoid talking to anybody who makes an unsolicited telephone call. However, telemarketing as a profession provides employment to millions of youths in India and other countries. Organizations also invest millions of rupees in engaging telemarketing executives to market their brands and services. When every telemarketing person is vying for the attention of the same prospect, a well-trained telemarketing professional will increase the probability of the success of the call. This training will equip all those who market brands and services using tele-calling with the necessary skills to improve the conversation. Tele-callers, counsellors and people with similar professions will benefit immensely from this training.
The basic telephonic etiquettes which everyone appreciates
Experience at SEED Academy suggests that most tele-callers are not trained in the basic etiquette while receiving an incoming or making an outgoing call. This is the foundation of effective telemarketing. The participants will be trained in acceptable telephonic etiquettes in this session.
The first 30 seconds of the call determines the duration of the conversation
One never gets a second chance to create the first impression. This is most applicable in telemarketing. What the receiver of the call hears and feels in the first 30 seconds determines whether the person will continue with the call or not? This is the trade secret of SEED Academy which will be taught to the participants in this session.
The type and purpose of the call determines the approach to the call
Planning the call is key to success. The better the planning, the higher the probability of success. No telemarketer is trained in this aspect. Depending on the purpose and the type of call, the telemarketers first few sentences would be different. Practising the dialogues before making the call increases the probability of success. The participants will be trained in this aspect.