Supervisory Skills- Mid Career

As an individual grows in a supervisory role, the demands of supervision also evolve. It is important for the individual to enhance supervisory skills with career growth. Two types of supervisory growth are addressed in this training programme- when the team that one supervises becomes bigger and/or the supervisor starts managing a team of supervisors instead of non- supervisors. In other words, when managers need to manage managers and the teams through these reporting managers, the ballgame changes completely and dramatically. This training programme will train existing supervisors/managers to sharpen their supervisory skills to manage larger teams or a team of supervisors.

Every team member is an individual- one formula of supervision does not suit all

Understanding the individual is key to supervising the person. Each person is different and has different motivational triggers. Research has proven that a person can be motivated by different persuasive techniques to improve workplace performance. Participants will be trained to ‘profile’ individuals as per their motivational triggers.

Skill, when complemented with a will, makes an individual a great performer

The classic example of this phenomenon is The God of Cricket in India. He was blessed with extraordinary cricketing skills which resulted in him creating all world records in batting due to his sheer hard work and dedication. His schoolmate who was equally skilful did not succeed as much because his will did not support his skill. This is what participants will be trained to do- map the team members on a skill-will matrix and supervise them accordingly.

Managing teams using checks and controls

Supervision does not mean breathing down the necks of your team members. In fact, it is counter-productive in most cases. Monitoring the team members at work without breathing down their necks is the key to effective supervision. Participants will learn the concepts of checks and controls for team management in this session.