Effective Verbal Communication
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Communication is needed for influencing others with what you want to communicate. Communication skills are needed to influence others for what you need. In this Programme, “Effective Verbal Communication”, the participants will learn:
What impacts when one communicates?
Good communication improves relationships, both with employees and in your personal life with friends and family members.
The Art of Listening
Listening carefully and offering quality feedback helps people to feel heard and understood. This, in turn, nurtures mutual respect.
What we say is important. How we say is more important.
The calmer tone can be used to get the message across by choosing words carefully and keeping the voice level. This extra effort is the difference between persuading someone or pushing them away.
Communication is about the receiver of communication. What are the elements of communication which impact the receiver positively or negatively?
A myth exists that a person who talks well is a superior communicator. This is a wrong perception.
Techniques of influencing others through effective communication.